Step 2 – Say Cheese









Step 2. Take and save a photo.

  • The photo must be a clear, forward headshot taken on a plain white background with nothing in the background, with the full face in view.
  • You should have a neutral facial expression or natural smile, with both eyes open.
  • Photo must be taken in clothing normally worn on a daily basis (no hats or sunglasses).
  • The photo should not be older than six months.

Click here to go to Step 3 – Upload & Email

For questions or comments, please contact Customer Support at 719-556-0008 ext. 1  (or DSN:  834-0008 ext. 1). Or send an email to 


Tell us: What are we doing well and what do we need to improve? Click here to connect to ICE – and be sure to include your comments. More than anything else, your written comments help us understand what really matters to you. Thank you for caring.


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