Step 1 – Sign & Save









Step 1. COMPLETE DD Form 1172 (ID Card Renewal Form).

  • Sponsor must complete DD Form 1172 online and the electronic renewal application or attached copy.  To fill out the DD Form 1172, you can access the DMDC website … or just click here
  • Sponsor must certify DD Form 1172 with electronic signature (There are separate options for CAC submission and non-CAC submission.).
  • Save the document. 

NOTE:  There is a site security message that pops up when you encounter the site seen below. Please proceed to the site. It’s secure; there is just a certificate error. It’s not a scam. 

Please click “Details” then “Go to the webpage” to navigate to the site.  










Non-CAC holders or Retirees can create a DS Self Service log-on.

  • Click on “Sign In”
    • then click on “More DS Log-on Options”
      • then click on “Need a DS log-in?” to create account. 












Once logged into DMDC, under Family Members (right side), click “Replace ID Card” under appropriate Family Member.

Sponsor must fill out and sign the DD Form 1172 for dependents, and retirees must sign for themselves.  The DD FORM 1172s MUST BE electronically signed using either CAC or DS LOGON.  

The system will inform you once the DD Form 1172 has been successfully submitted.

NOTE:  If it has been more than 60 days since the ID card expired, you do not have to complete the 1172 online; you can do it in person but the sponsor must be present to sign.

After completing the DD Form 1172, complete the Renewal Application.

  • Ensure you include a personal telephone number for contact, like a cellphone number, to ensure we can reach you for any questions. 
  • Please fill out an application for each person needing an ID Card.
  • Ensure you complete and save the Renewal Application. All information must be clearly typed. If scanning a copy, please write legibly in blue or black ink.

Click here to go to Step 2 – Say Cheese.

For questions or comments, please contact Customer Support at 719-556-0008 ext. 1  (or DSN:  834-0008 ext. 1). Or send an email to 


Tell us: What are we doing well and what do we need to improve? Click here to connect to ICE – and be sure to include your comments. More than anything else, your written comments help us understand what really matters to you. Thank you for caring.

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