GENERAL RENTAL POLICIES
Click here to see our specific Camper Rental Policies and Boat Rental Policies.
Camper Specific: Cancellations within 24 hours will incur a cancellation fee equal to the fee of a 1-day rental. A prorated refund will be provided for the remainder of the fees paid if a new renter can be found for the reserved camper (note this differs from our general cancellation policy). Reservations covering a federal holiday will not receive a refund if canceled.
Motor Boat Specific: Cancellations within 24 hours will incur a cancellation fee equal to the fee of a 1-day rental (note this differs from our general cancellation policy). Reservations covering a federal holiday will not receive a refund if canceled.
There is a minimum one-day charge for all items; the one-day charge is based on a 24-hour period. Rental charges start the day you pick up or reserve to pick up the equipment. Equipment is due back no later than 2 p.m. the day they it is scheduled to be returned, unless the item is paid for and taken in the same day after 2 p.m., then the item is due back at the time payment was rendered. Sundays are not taken into consideration when determining rental fees.
Reservations can be made up to 30 days in advance of the date of pick-up. Payment in full is due at the time the reservation is made. Reservations can be picked up any time during business hours.
No refunds will be given for reservations over holiday weekends, otherwise canceled reservations will receive a full refund. If you do not pick up your reserved equipment, but do not cancel the reservation, no refund will be provided.
No refunds are provided for rental items returned earlier than the contracted due date.
Equipment returned after 2 p.m. of the scheduled return date will be assessed a late fee of 50% the one-day rental rate for the item. Equipment returned after the scheduled return date will be assessed the full one-day rental rate for each business day it is late.
Condition of Equipment
It is the responsibility of the renter to inspect each item thoroughly before leaving our facility. If an item has damage or a defect, it will be noted on your rental contract or a replacement will be provided if available. Any damage/defect to an item not noted on the rental contract will be assessed damage fees to be paid by the renter. An ODR staff member will assess damage fees, which will be no more than the amount required to cover the costs of any replacement parts and their installation.
The renter will be responsible for the full replacement cost of items that are no longer able to be rented due to loss, theft, or irreparable damage.
ODR is not responsible if equipment is not used for weather conditions or other circumstances that may prevent a customer from being able to use the equipment.
If the base is closed to non-essential personnel on a day you are scheduled to pick up a refund will be provided for the day of the closure if you choose to pick up the next business day or for the full rental period if you choose not to pick up your rental. If base is closed to non-essential personnel on the day you are scheduled to return, your rentals well be due by 2 p.m. the next business day.
If delayed reporting is in effect for non-essential personnel, ODR will open 30 minutes after the designated reporting time.
Loading and Unloading
Customers are responsible for loading and unloading their rental equipment in/onto their vehicle and/or trailer, ensuring items are secure, and attaching any tow-able items to their vehicle. Outdoor Recreation and its staff are not responsible for damages or injuries caused by the loading/unloading process.
When picking up or returning bounce houses, canoes, or kayaks customers must be able to bend, stoop, and lift at least 50 lbs. and must be accompanied by another person who can bend, stoop, and lift at least 50 lbs. Accommodations can be made for individuals with disabilities.
Click here to see our Camper Rental Policies and Boat Rental Policies.
Directions to BLDG 640, where ODR is now located
- From the west gate, go past the first light (at Paine St.) and turn right at the next street (Otis st.).
- Pass through the intersection and turn left on Wurtsmith Ave.
- Bldg. 640 is located on the right.
- Bldg. 640 houses Outdoor Recreation, ITT, Leisure Travel and the Frame Shop.
Directions to RV Storage Lot
- From the west gate, turn right at the first light (Paine st.).
- At the stop sign (Ent. Ave.) turn right.
- After the bio-engineering building on the left, turn left.
- Pass through the gate up ahead. The RV storage lot is located there.