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Leisure Travel

 

HOURS OF OPERATION

Monday-Friday – 9:30 a.m.-4 p.m.
(Note: While our building does not officially open until 9:30 a.m., we at Leisure Travel are always at our desks and available by telephone by 8:30 a.m. Please don’t hesitate to call us.)

Saturdays, Sundays, federal holidays – Closed.

The Peterson AFB Leisure Travel Office is southern Colorado’s only full-service leisure travel office devoted specifically to discounted travel for the military. Each of our on-site professional travel agents has more than 20 years experience in the travel business.

Cruises to the Caribbean, the Bahamas, Alaska and more.

Packaged Trips and Tours to Las Vegas, Disneyland, Mexico, Hawaii, the Caribbean, Europe and more.

Discounted Airfare to international destinations, Europe, Asia and more. Special discounts are based on season and availability.

Peterson AFB – Official Travel
For travel on official orders please call Wingate Travel at (719) 556-4199.

Renate Powell (719) 556-2116, renatepowell@earthlink.net
Teresa Shonka (719) 556-6447, teresashonka@earthlink.net
DSN 834-XXXX

CUSTOMER COMMENTS

Tell us: What are we doing well and what do we need to improve? Click here to connect to ICE – and be sure to include your comments. More  than anything else, your written comments help us understand what really matters to you. Thank you for caring.


Read comments from satisfied Leisure Travel customers.EE-LogoECED-200pxls

Our family took a Disney Cruise March 2014 and it was wonderful!! Renate went above and beyond to help us. In addition to the cruise, she arranged a stay at Universal Studios that was perfect. She is the best travel agent I have ever worked with and I thank her and your entire staff.

-M & J, March 2014

Over the Christmas holiday, my daughter and I had the opportunity to take a trip to Thailand arranged by Renate at the Peterson Tickets & Tours. We couldn’t have had a better experience!

The hotels and food were wonderful. Our guides and drivers were superb. The sights and adventures were absolutely amazing. Some of the highlights of the trip included an elephant ride through the beautiful countryside, playing with the baby elephants, visiting the White Temple (among many others), and meeting the very welcoming people of Thailand.

It was an adventure my daughter and I will fondly remember for years to come. I highly encourage anyone considering a trip to work with the great folks at the Peterson Tickets & Tours – you won’t be disappointed.

– Cathy L., December 2014

Here are some photos from our trip to Thailand.

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White Temple.
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Standing in front of the Grand Palace with dancing figures.
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Another temple amid lush vegetation.
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Katie and the baby elephants. They don’t want to let her go.
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Grand Palace figure.

I would like to extend my compliments to Teresa of the Leisure Travel Office for the extraordinary service that she provides. I first used her expertise back in July 2010 when booking our family vacation to the Dominican Republic and from that moment on I always contacted her for my travel needs. She truly gives 100% to the customer, she is full of knowledge and experience that gives you a lot of confidence and trust when booking a travel with her. Since our first encounter, we moved out of Colorado but I still contact her from out of state anytime I need a travel arranged. She is simply amazing!!!               – October 6, 2014

The service that has been provided by Peterson ITT Leisure Travel has been excellent. My favorite go to person is Teresa. She is very informative and has excellent customer service. She is very professional and knowledgeable. She oversees your vacation from beginning to end. She never misses a beat. You are always tremendously prepared for your vacation. When talking with Teresa about your vacation she is so knowledgeable, it makes you even more excited to go. She has been used by my family members also and they said her customer service is unparalleled. It was a joy working with Teresa and we look forward to working with her in the near future.               – October 2, 2014

Sir,

I asked Teresa for your email address so I could add my praise to what I’m sure is a very long list of Teresa’s grateful clients.

I knew from the first time I stopped by Teresa’s office that she was an EE-LogoECED-200pxlsexcellent travel agent, but it wasn’t until we faced unexpected, last-minute difficulties that I realized just how outstanding she is.

We began planning our trip in October 2013. This was a very special trip for us: To celebrate our 45th wedding anniversary and our daughter and son-in-law’s 10th anniversary, we were taking the 4 of us plus our son and our grandson for a combination of 4 days at Disney World followed by a 4 day Disney cruise. Teresa’s thorough knowledge of all things Disney made this so easy – it was all planned and reserved that day! She makes you feel as if you are her only client – she’s so patient and enthusiastic! She even contacted me a couple of months before the trip to set up park tickets, make sure we had our magic bands, and double-check all arrangements.

Two days before the trip, my husband was sent to Denver for what we thought would be a routine consult with a pulmonologist. We were stunned when the doctor said he was admitting him immediately – no “ifs, ands, or buts.” We were devastated at the thought of canceling our trip, but I called Teresa and told her that the kids would be going, but that my husband and I would have to cancel. Teresa got right on it – no hesitation, just concern and efficiency!

Terry was in the hospital 4 days and had many tests, and the good news was that he was able to go home doing great. He just couldn’t leave town because he had to have blood tests every few days until his blood was thin enough to prevent clots. The first thing he said as we left the hospital was, “You need to meet up with the kids and enjoy the rest of the vacation.” I told him I didn’t think it was a possibility, but he insisted.

I called Teresa, realizing what a hassle this would be for her – trying to rebook at the last minute. As soon as I told her the situation, she told me she was so delighted to hear that I was able to go and that she’d call me back. Thirty minutes later, she had me rebooked at both Disney World and on the Disney Cruise – in the same type of stateroom on the same floor as my kids!! Amazing! All I had to do was pack and catch the plane! She had even notified the hotel clerks of my special situation so I could just hop on a Disney park shuttle and meet my family at Magic Kingdom without waiting for my bags. Needless to say, we had a SUPER vacation. It would’ve been perfect if my husband could’ve joined us!

Without an agent of Teresa’s caliber who has her positive and caring personality, just planning this trip would’ve been extremely time consuming – not to mention canceling and then rebooking the trip. I never would’ve been able to join the family without her experience and, more importantly, her can-do attitude and concern for her clients.

I now feel like I have a friend as well as an outstanding travel agent, and we look forward to booking more trips with her. I’ve already recommended her to several people (this seems to be the year for Disney!) and will continue to do so.

Teresa is such a special person. I’m just grateful that I walked into her office that day!

Sincerely,
Linda, June 2014

 Renate helped my family with all aspect of our upcoming trip. She took the time to verify prices with an actual all to all the attractions and flights. She has a really firm grip of what “Customer Service” is all about. I wasn’t happy with service at another travel center and I am glad I decided to try Peterson Leisure Travel. What a big and REALLY great difference. We will be coming back to this center because of the service we received from Renate.

– Sylvia, August 2013

I am writing you to inform you of one of the most outstanding ITT employees I have ever dealt with.  Teresa [with your] ITT Leisure Travel Office, Peterson AFB, CO, is the best I have ever worked with. I have served in our military and with the government since 1970, over 40 years.

Teresa met me and took my family under her wing. Our goal was to make a trip to Disney World, 1-6 June 2013, as a family and make it a lifetime event we would never forget. It was! Why? One of the main reasons is Teresa bent over backwards to make this dream come true.

Teresa spent time with me in person, on the phone, through e-mail and every correspondence she sent was professional, to the point. Her special care to make our trip an outstanding one, her attention to detail and her ability to communicate both verbally and in writing made her special. It was like having her on the trip. Everything went like clockwork.

Please consider letting her know how much my son, his wife, their three kids and my grandchildren appreciate her. Please consider rewarding/awarding her with the best that you can give her. I recommend strongly you hang on to her for we have more trips in our future. I would recommend her to anyone and I will be back to see her again, and give her our business.

– Rudy, July 2013

Renate,

I just wanted to thank you so much for the great customer service you provided me for my trip to Indiana and unexpected/delayed return. Your kindness was so greatly appreciated; my travel was due to a sick family member and I was very distraught (you didn’t know this) and then when I ended up in the hospital – your kindness, politeness, and patience was above and beyond what I could have ever expected.

Thank you for doing such a great job and assisting me in making my travel arrangements!!!

– Vickie, 2012


Holiday Hours & Inclement Weather Opening Time

Inclement Weather Opening Time:
9:30 a.m.
Martin Luther King Jr. Day:
Closed
SnoFest Weekend:
Closed
President's Day:
Closed
Memorial Day:
Closed
Independence Day:
Closed
Labor Day:
Closed
Columbus Day:
Closed
Veterans Day:
Closed
Thanksgiving Day:
Closed
Christmas Day:
Closed
New Year's Day:
Closed